Terms of Service

Overview

Welcome to Furera Pets. The terms “we,” “us,” and “our” refer to Furera Pets.

Furera Pets operates this website, including all related information, content, features, products, and services, to provide customers with a curated shopping experience.

These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when using our website and services.

Please read these Terms carefully. By visiting, browsing, purchasing from, or otherwise using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use our website or services.

Section 1 — Access and Account

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this website under your supervision.

To browse our website, create an account, or purchase products, you may be asked to provide certain information, including your name, email address, billing information, payment information, and shipping details.

You represent and warrant that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account.

You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

We make every effort to display our products as accurately as possible. However, product colors, sizes, packaging, and appearance may vary slightly due to screen settings, device differences, supplier updates, lighting, or manufacturing changes.

We do not guarantee that the appearance or quality of any product purchased will exactly match the images, descriptions, or expectations shown on our website.

Product descriptions, prices, offers, and availability may change at any time without prior notice. We reserve the right to discontinue any product or limit quantities at our discretion.

Section 3 — Orders

When you place an order, you are making an offer to purchase the selected products. Furera Pets reserves the right to accept, decline, modify, or cancel any order for any reason.

An order is not considered accepted until we confirm it and successfully process payment.

Please review your order carefully before submitting it. Once an order is accepted and processing begins, we may not be able to accommodate cancellation or modification requests.

If we cancel or change an order, we will attempt to notify you using the contact information provided at checkout.

Purchases are subject to our Return and Refund Policy.

You agree that your purchases are for personal or household use only and not for unauthorized commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed and confirmed. Unless stated otherwise, prices do not include taxes, shipping fees, handling fees, customs duties, import charges, or other applicable fees.

We may offer promotions from time to time. Promotional offers may have separate terms and conditions. If there is any conflict between promotion terms and these Terms, the promotion terms will apply.

You agree to provide current, complete, and accurate billing, payment, and account information for all purchases.

You represent and warrant that:

• The payment information you provide is true, correct, and complete.

• You are authorized to use the selected payment method.

• Any charges incurred by you will be honored by your payment provider.

• You will pay all charges incurred at the listed prices, including shipping, handling, taxes, and any applicable fees.

Section 5 — Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed.

Furera Pets is not liable for shipping delays, carrier delays, customs delays, incorrect shipping information provided by the customer, weather disruptions, high-volume periods, or events outside our control.

Once an order is handed to the shipping carrier, risk of loss may transfer to the customer, subject to applicable law.

Customers are responsible for providing accurate shipping details. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses.

Section 6 — Returns and Refunds

Returns, refunds, replacements, and exchanges are handled according to our Return and Refund Policy.

Customers should review the Return and Refund Policy before making a purchase.

Section 7 — Intellectual Property

All content on this website, including but not limited to logos, brand names, text, graphics, images, product photos, videos, icons, designs, layouts, and written content, is owned by Furera Pets, its affiliates, partners, suppliers, or licensors and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, publish, display, transmit, sell, license, or exploit any website content without our prior written permission.

The name “Furera Pets,” our logo, product names, slogans, designs, and branding are trademarks or brand assets of Furera Pets. You may not use them without our prior written consent.

Section 8 — Third-Party Tools and Services

We may provide access to tools, integrations, applications, payment processors, analytics tools, marketing services, or other third-party services to support the operation of our website.

These third-party services may be provided “as is” and “as available.” We do not control all third-party services and are not responsible for their availability, accuracy, security, or performance.

Your use of any third-party service is at your own discretion and may be subject to that third party’s own terms and policies.

Section 9 — Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for reviewing, evaluating, or guaranteeing the accuracy, content, security, or practices of any third-party website.

If you choose to access third-party links, you do so at your own risk. Complaints, claims, or questions regarding third-party products or services should be directed to the relevant third party.

Section 10 — Privacy Policy

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Section 11 — Customer Feedback, Reviews, and Submissions

If you submit reviews, comments, photos, ideas, suggestions, messages, or other content to Furera Pets, you grant us a worldwide, royalty-free, perpetual, sublicensable right to use, reproduce, publish, edit, display, distribute, and promote such content in any media for business, marketing, and operational purposes.

You represent and warrant that:

• You own or have the necessary rights to submit the content.

• Your content does not violate the rights of any third party.

• Your content is accurate and not misleading.

• Your content does not contain unlawful, abusive, defamatory, obscene, or harmful material.

• Your content does not contain viruses, malware, or harmful code.

We may monitor, edit, refuse, or remove any content at our discretion.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, update information, change prices, cancel orders, or modify content at any time without prior notice, including after an order has been submitted.

Section 13 — Prohibited Uses

You may use our website only for lawful purposes.

You agree not to use our website:

• For any unlawful, fraudulent, abusive, or malicious purpose.

• To violate any law, regulation, or ordinance.

• To infringe upon our intellectual property rights or the rights of others.

• To harass, abuse, insult, harm, defame, intimidate, or discriminate against any person.

• To submit false or misleading information.

• To upload or transmit viruses, malware, or harmful code.

• To send spam, phishing messages, or unauthorized promotions.

• To impersonate another person or entity.

• To interfere with website security or functionality.

• To scrape, copy, extract, or collect website content or user data without permission.

• To use automated systems, bots, crawlers, or data extraction tools without authorization.

We reserve the right to suspend or terminate your access if we believe you have violated these Terms.

Section 14 — Account Termination

We may suspend, restrict, or terminate your account or access to our website at any time, without notice, if we believe you have violated these Terms, engaged in fraudulent activity, misused our services, or created risk for Furera Pets or other customers.

You remain responsible for any amounts owed up to the date of termination.

Section 15 — Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis, except where expressly stated otherwise.

We do not guarantee that:

• The website will always be available, uninterrupted, secure, or error-free.

• Product descriptions, images, or content will always be completely accurate or current.

• Any product will meet every individual expectation.

To the fullest extent permitted by law, Furera Pets disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow certain warranty exclusions, so some limitations may not apply to you.

Section 16 — Limitation of Liability

To the fullest extent permitted by law, Furera Pets, its owners, directors, employees, partners, suppliers, contractors, service providers, affiliates, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from:

• Use of our website

• Inability to access our website

• Products purchased through our website

• Shipping delays or losses

• Errors or omissions in content

• Unauthorized access to customer information

• Any other claim related to our services or products

This includes, but is not limited to, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages.

Section 17 — Indemnification

You agree to indemnify, defend, and hold harmless Furera Pets, its owners, directors, employees, partners, affiliates, suppliers, contractors, licensors, and service providers from any claims, damages, losses, liabilities, costs, or expenses, including reasonable legal fees, arising from:

• Your breach of these Terms

• Your violation of any law

• Your misuse of our website or services

• Your violation of third-party rights

• Your submitted content or feedback

Section 18 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be considered severed.

The remaining provisions will remain valid and enforceable.

Section 19 — Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our posted policies, represent the entire agreement between you and Furera Pets regarding your use of our website and services.

Section 20 — Assignment

You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate our rights and obligations under these Terms without notice where permitted by law.

Section 21 — Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction where Furera Pets is legally registered or primarily operates, without regard to conflict of law principles.

Any disputes shall be handled by the competent courts of that jurisdiction, unless otherwise required by applicable consumer protection laws.

Section 22 — Changes to These Terms

We may update, change, or replace any part of these Terms at any time by posting updates on this page.

It is your responsibility to review these Terms periodically.

Your continued use of our website after any changes are posted means you accept the updated Terms.

Section 23 — Contact Information

Questions about these Terms of Service may be sent to:

Furera Pets
Email: info@furerapets.com
Website: www.furerapets.com